Shipping policy

Overview

At Day 4 Pins, we are committed to delivering your golf apparel quickly, securely, and efficiently across Australia. This Shipping Policy outlines our delivery options, timeframes, and costs so you know exactly what to expect when placing an order with us.

****We do not post to Parcel lockers or PO Box addresses****

Processing Times

All orders are processed within 1–2 business days (excluding weekends and public holidays).
During peak periods (e.g. sales or holidays), processing times may be slightly extended.

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Shipping Options & Delivery Timeframes

Standard Shipping (Australia-wide)

  • Estimated delivery: 3–7 business days

  • Delivery times may vary depending on your location (metro vs regional areas)

Express Shipping (Australia-wide)

  • Estimated delivery: 1–3 business days

  • Recommended for faster delivery to metro areas

Shipping Costs

  • Free Standard Shipping on orders over $100 AUD

  • Standard Shipping: $9.95 AUD

  • Express Shipping: $14.95 AUD

Shipping costs are calculated at checkout and may vary during promotional periods.

Delivery Information

  • Orders are shipped via trusted Australian courier services.

  • Delivery timeframes are estimates only and may be impacted by external factors such as weather events, carrier delays, or high-volume periods.

  • We currently ship within Australia only.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email.
You can use this to monitor your shipment in real time through the courier’s website.

Incorrect Address

Please ensure your shipping details are correct at checkout.
We are not responsible for orders delivered to incorrectly provided addresses.
If you notice an error, contact us immediately at [your email address].

Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date).
We will work with the courier to resolve the issue and ensure you receive your items.

Authority to Leave

By default, orders may be left in a safe place if no one is available to receive them.
If you prefer a signature on delivery, please specify this at checkout.

Contact Us

If you have any questions regarding shipping, please contact our support team:
📧 info@d4p.com.au

This policy may be updated from time to time to reflect changes in our operations or shipping partners.